Aticara DOCSIS Performance monitoring

Aticara DOCSIS Performance monitoring software provide end-to-end visibility across the entire DOCISIS network environment, provides user to act quickly on virtually any issues that threaten the performance on the customer premises equipment and prevent problems before they impact the users.

Aticara's solutions combine powerful software with our deep expertise in broadband service delivery to help service providers unleash the power of data to prevent and solve performance issues. this software collects the key performance information about user network, field service and end users, centralizing it and making it available to the organizations and applications that rely on it. Internally has an artificial intelligence for deep analytics, providing user unlock key insights about network conditions and service quality, this would help to take decisions and prudent investments.


Main Key features as follows:

  • Automated identification and prioritization of existing and potential service impairments
  • Users Network Surveillance and Performance Management

    • Aticara's solution provides full DOCSIS network management for service quality and better user experience.

  • Ensures DOCSIS IP Service through monitoring of network elements (CMTS, CPE, eMTA)
  • Provides reports on Quality of Service (QoS), RF performance, bandwidth consumption, theft, and much more
  • Real-time views and action tools are provided to support service troubleshooting and resolution
  • QoS views provide insight into preventative maintenance needs, enabling proactive plant management resulting in increased customer
  • Network monitoring and Performance measurement for QoS & actions

    • Aticara is one of the modular offerings in the comprehensive cable access network monitoring suite of solutions designed to manage the Cable, HFC and DOCSIS networks. Networking monitoring includes complete data-collection compatibility with multiple vendors, and transforms raw data into meaningful information to help user take full control of cable’s last mile. In addition, this tool allows to proactively find, assess and monitor High Speed Data (HSD) and Voice over Internet Protocol (VoIP) quality on the HFC network in real-time.


Network measurements and analysis

Aticara's Network monitoring tool features a suite of applications that enable broadband service providers to manage and control DOCSIS services, bandwidth, and devices on broadband networks. This tool includes a bundled package of platform and application software that addresses the challenges user face, enabling user to deploy a solution that meets users specific needs.

Aticara's Network monitoring enables user to provide superior network reliability and serviceability that directly impacts subscriber satisfaction. By providing user with a network and service management solution aimed at consolidating loads of health metrics into meaningful data and presenting expert recommendations that are directly related to factors that represent the customer experience.


Measuring Customer Experience

Aticara's Network monitoring correlates and analyzes all traffic and connectivity measurements to create a unique measure of customer experience and service availability represented on a single screen via network health summaries. With these summaries, user can measure network availability based on Degraded Modem Hours (DMH) and Severely Degraded Modem Hours (SDMH).


Network monitoring summaries helps:

  • User to quickly identify the most severe problems on the network and detect where the most customers have been impacted for the longest time
  • Provides a visualization to a userconfigurable list of the detected problems and sort on a variety of factors
  • Provides the detailed recommendations in order of least cost or operational impact
  • Compare relative performance of markets and hubs
  • Runs on Commercial Off The Shelf hardware (COTS).
  • Supports commercial hypervisors – ESX, KVM, Openstack.
  • Completely software based solution which can run on COTS.

Isolate and Resolve Customer Issues

Aticara's network monitoring helps user with detailed views of the location, configuration, settings, and network performance of any cable modem and MTA on user network. Providing realtime and historical data for the cable modem as well as the interface and CMTS supporting that device, this tool is designed to help user react and escalate quickly, reducing mean-time-to-restore (MTTR) with focused fix agents.


Aticara DOCSIS Performance monitoring

Real-time monitoring, Aticara's Network monitoring provides an on demand snapshot of the current status of a specific cable modem or MTA, the supporting interfaces, and the CMTS. With this complete monitoring of all the key elements providing service to a particular customer; user would have all the information needed to make sound and informed decisions.

Aticara's network monitoring provides user to simplify operational tasks by delivering real-time and historical information when and where its needed. Customer experience metrics for the services are performing and the level of quality being measured with metrics like Degraded Modem Hours (DMH), Severely Degraded Modem Hours (SDMH) and Mean Opinion Score (MOS).